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Holiday Shipping Tips to Gear Up for the Seasonal Rush  

While October might be a little early to start playing Mariah Carey on repeat, it isn’t too early to start planning your e-commerce holiday shipping strategy. Experts predict that the ongoing economic woes and persistent inflation will cause customers to shop earlier for gifts this year. A Salesforce survey suggests the same: 37% of US […]

Insights

Fast & Free: How to Price (or “Unprice”) E-Commerce Shipping to Perfection

According to the zero price effect, traditional cost-benefit models cannot account for the psychological effect of getting something for free. “Free goods have extra pulling power.” (source)

A store could be offering a free ice cream cone or even a free sticker worth less than a penny. Regardless, there we are waiting patiently, grinning ear-to-ear for the opportunity to get something for nothing.

There’s no better example in e-commerce than “free shipping.” 

Let’s discuss the arguments for and against providing free shipping from an e-commerce merchant’s perspective. 

Insights

FREE Playbook: 10 “Post-Purchase” Plays to Maximize E-Commerce Profitability & Customer Retention

DOWNLOAD FREE Existing customers are 9x more likely to purchase than first-time customers, according to the Adobe Digital Index.  The aforementioned insight has huge performance implications for brands that invest in customer retention. But how do you get a customer to shop with your brand again?  One way that is often overlooked is optimizing the […]

Free Resources

Checklist: How to Create the Ultimate E-Commerce “Post-Purchase Experience”

Increasing retention rates by just 5% can increase profits more than 25% in some markets. (source: Frederick Reichheld of Bain & Company)

In e-commerce, optimizing the “post-purchase experience” – or what happens after checkout – is critical to turning first-time customers to repeat buyers, growing order frequency and AOV, and subsequently reducing operating costs.

Free Resources

Ohi Partners with Recharge to Offer Faster and More Flexible Subscription Delivery

New York, NY, and Santa Monica, CA (June 9, 2022) – Ohi, the next-generation instant commerce platform that enables brands to meet their customers’ expectations of superfast delivery in under two hours, today announced that it has partnered with Recharge, the leader in subscription e-commerce, to offer faster and more flexible subscription deliveries. The integration […]

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Ohi Accelerates Expansion with Launch of Ultrafast Delivery in Four New Markets

NEW YORK–Ohi, the next-generation instant commerce platform that enables brands to meet their customers’ expectations of superfast delivery in under two hours, today announced that it has expanded into four new markets: Seattle, Philadelphia, Dallas and Austin. The company has identified significant demand for ultrafast, hyperlocal delivery of its brand partners’ products in these cities and has grown its network of micro-fulfillment centers to offer quick, convenient delivery options to customers in these areas.

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Q&A: Understanding Micro-Fulfillment

Given the ongoing trend towards instant commerce, micro-fulfillment continues to be a hot topic in the e-commerce space. We sat down with Ohi’s Michael Witalec (VP of Ops) and Greg Szczepanski (Head of Special Projects, Ex-GoPuff) for a Q&A on micro-fulfillment and how Ohi approaches it.

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Ohi Achieves SOC 2 Compliance to Ensure Protection of Customer Data

Ohi, the next-generation instant commerce platform, has achieved SOC 2 Type 1 compliance as a result of fortifying its data security posture. 

The company’s focus has always been on providing our clients with maximum support, and part of that commitment is ensuring their data is handled responsibly. Continuing our commitment, Ohi has achieved SOC 2 Type 1 compliance as an additional step to safeguard our clients’ data.

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Ohi Named to the 2022 CB Insights Retail Tech 100 — List of Most Innovative Retail Startups

NEW YORK–CB Insights today named Ohi to its Retail Tech 100 ranking, which showcases the 100 most promising B2B retail tech companies in the world.

The 2022 Retail Tech 100 cohort highlights startups reimagining the retail experience across 13 categories. This year’s winning companies are working on hyper-personalized shopping, blockchain-powered commerce, autonomous delivery, virtual shopping, and more.

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The DTC Playbook: 10 Essential Plays to Accelerate Direct-to-Consumer E-commerce Growth

With the modern consumer facing an unprecedented proliferation of new brands, marketplaces, and in-your-face advertising, it has become critical for growth-focused DTC companies to create better customer experiences.

That’s why Ohi has published The DTC Playbook: 10 Essential Plays to Accelerate Direct-to-Consumer E-commerce Growth.

Free Resources

Ohi Partners with EcoCart to Offer Brands a Carbon-Neutral E-Commerce Fulfillment Option

Ohi, the next-generation instant commerce platform that enables brands to meet their customers’ expectations of superfast delivery in under two hours, today announced that it has partnered with EcoCart to offer a carbon-neutral e-commerce fulfillment option to Ohi brand partners and their customers. Through the partnership, merchants that use Ohi’s instant commerce solution can minimize the carbon footprint associated with the delivery of their e-commerce orders through the use of carbon offsets.

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2021 Delivered: Ohi Year-in-Review

Despite the ongoing pandemic, 2021 was nonetheless an action-packed year for the Ohi team and our community of customers, partners, and other supporters. We launched many new platform features, closed our Series A funding round, and added wonderful new team members (and brands), and much more.

Follow along below as we recap key milestones from the past year!

Other

Ohi Launches Delivery Scheduling Option to Make the Customer Experience Both Fast and Flexible

NEW YORK–Ohi, the next-generation instant commerce platform that enables brands to meet their customers’ expectations of superfast delivery in under two hours, today announced the launch of a new scheduling option that is enabling all of its brand partners to improve the customer experience by making deliveries both fast and flexible. The new feature allows customers to choose the delivery window that is most convenient for them within seven days of ordering from an Ohi merchant partner…

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The Best D2C Marketing Strategies to Reach Consumers for Direct Buying

Now’s the time to start setting the stage for a successful 2022. For direct-to-consumer (D2C) brands, you’ll want to map out your marketing strategies to increase conversion rates, deliver an optimal experience, and reach customers for direct buying. 

If you’re considering new marketing channels for your D2C business in 2022, there are plenty of avenues to explore.

Insights

Ohi Announces $19 Million Series A Funding Round

NEW YORK–Ohi, the next-generation instant commerce platform that enables brands to meet their customers’ expectations of superfast delivery in under two hours, today announced the completion of a $19 million Series A funding round. Ohi will use the funds to expand its US operations to enable near-instant delivery of everything from CPG products to luxury goods in 25 markets.

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Why Micro-warehousing is the Natural Evolution of Logistics

Do you remember life before the Internet? When parcels in the mail were a rarity sent by family members for Christmas and birthdays? As a kid, growing up in northern England in the late ’90s, I remember going into the town center on a Saturday with my Mum to buy new shoes, clothes, CDs and video cassettes, from brightly lit, exciting stores. The internet existed but not in a way that really mattered. Connecting to an old modem and watching pages load line-by-line wasn’t the best online experience.

Insights

Refer a Brand to Ohi and Get Paid $2K!

As an Ohi client or friend of Ohi*, you’ve seen how Ohi instant delivery delights customers, improves the DTC post-purchase experience, and boosts e-commerce performance. Here’s your chance to spread that joy to other brands and get paid for it! How it works: Make initial intros via the form below. Ohi takes it from there. […]

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Oh, Hi Florida

We’re excited to announce that two-hour, same-day, and next-day delivery are now live in Florida. Ohi’s latest expansion initiative brings instant delivery (next-day or faster service) to the majority of residents in the Sunshine State! If you have any questions or would like assistance enabling instant delivery for your Florida customers, please reach out to your assigned Ohi […]

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