‘Tis the season of reflection and planning ahead!
2022 was a huge year for Ohi, as our unique model has gone from strength to strength. The “wow” factor of our 2-hour and same-day experience drives meaningful increases in checkout conversion (up to a 30% increase!) and LTV. That lasting value means instant commerce is here to stay. We’ve added to the magic of Instant Delivery this year, with new features like “FlexUp” offering surprise and delight to customers post-purchase, and “NextUp”, delivering clear Day & Date ETAs at the point of checkout.
Our platform would not exist without our Operators. We’re proud to have enabled dozens of Operators to start their own micro-fulfillment businesses this year, expanding our coverage to close to 70% of US e-commerce demand. At the same time, we’ve integrated numerous additional carriers onto the platform, providing a “best of all worlds” carrier experience for our brands. Amongst all this growth, we’ve stayed true to our values, ensuring that every order through the Ohi platform is carbon-neutral.
As we head into the new year, we’re excited to have launched a fantastic new BigCommerce app, opening the platform to a new community of brands. 2022 has been an incredible year for the Ohi team, and we look forward to celebrating many more successes with you as we enter 2023.
Scroll down for a recap of key milestones from 2022: