Get Your DTC Brand's Instant Delivery Readiness Score, Instantly

Ohi Partners with Recharge to Offer Faster and More Flexible Subscription Delivery

New York, NY, and Santa Monica, CA (June 9, 2022)Ohi, the next-generation instant commerce platform that enables brands to meet their customers’ expectations of superfast delivery in under two hours, today announced that it has partnered with Recharge, the leader in subscription e-commerce, to offer faster and more flexible subscription deliveries. The integration will enable the more than 15,000 brands that use Recharge to partner with Ohi to offer an even better user experience to their customers in all 12 major metro areas Ohi serves.

Recharge and Ohi brand partners will now be able to reduce subscriber churn by positioning inventory closer to customers’ doorsteps across a nationwide network of micro-fulfillment centers, allowing subscribers to choose a four-hour delivery window, any day of the week, so they can get their subscription order exactly when they want it.

In addition to providing delivery scheduling flexibility and convenience to existing subscribers, brands will also be able to leverage Ohi’s hyperlocal fulfillment services to increase conversion among first-time subscribers by offering ultrafast, two-hour or same-day delivery to customers on their first order.

“Savvy brands know that subscription services can turn occasional and onetime purchasers into long-term, loyal customers and that pairing subscriptions with instant commerce options makes the customer experience even better,” said Ben Jones, Founder and CEO of Ohi. “We’re thrilled to partner with Recharge to fulfill their brand partners’ ultrafast local delivery needs and enhance their subscription offerings with our seamless and convenient post-purchase experience.”

“We’re committed to helping our merchants accelerate their growth through subscriptions, which turn transactions into deeper and more meaningful customer relationships,” said Leya Leydiker, Director of Technology Partnerships at Recharge. “With this integration, we’re helping brands cost-effectively elevate their subscription services by utilizing Ohi’s nationwide network of micro-fulfillment centers. Our merchants can now reduce their shipping costs and operate more sustainably by positioning inventory closer to their subscribers in major metro areas, so they can meet their customers’ scheduling needs, even last-minute.”

Ohi enables brands to offer best-in-class post-purchase experiences while maintaining control of their brand story, data and customer relationships. The company’s inventory and order management platform provides item-level demand intelligence that lets brands optimally position inventory across Ohi’s network of micro-fulfillment centers, closer to their end customers’ doorsteps. Ohi supports more sustainable e-commerce operations by using reusable, environmentally friendly packaging and offering a carbon-neutral fulfillment option to its brand partners and their customers.

For more information, visit Ohi.com.

About Ohi

Ohi is the leading instant commerce solution for direct-to-consumer and enterprise brands looking to grow their business by enabling powerful post-purchase experiences. Leveraging its proprietary, data-driven inventory management technology and robust micro-warehousing platform to forward position inventory within city centers, Ohi enables brands to offer a premium, environmentally responsible, instant or scheduled delivery experience to their customers.

About Recharge

Recharge is the leading subscription management solution, helping ecommerce merchants of all sizes launch and scale subscription offerings. Recharge’s subscription billing and payment management solutions are designed to help merchants grow by increasing revenue and customer lifetime value while reducing operating costs and churn. Today, Recharge powers subscriptions for more than 50 million subscribers across 15,000 merchants, including fast-growing brands such as Verve Coffee, Bokksu, Who Gives A Crap, Keap Candles, Geologie and Bumpin Blends. Recharge is a remote-first company with more than 500 team members across 15 countries. For more information, visit https://rechargepayments.com/  

MEDIA CONTACTS:

For Ohi:

press@ohi.com

For Recharge:

press@rechargeapps.com

Oh, Hi Austin

Austin MFC Announcement

We’re happy to announce that two-hour and same-day delivery is now live in Austin.

Everyone put up your Hook ’em horns and welcome the newest member of the Ohi instant commerce family! 

If you have any questions or would like more information, please reach out to your account manager or contact us here.

Ohi Accelerates Expansion with Launch of Ultrafast Delivery in Four New Markets

microfulfillment

Company Grows Its Network of Micro-Fulfillment Centers to Serve Seattle, Philadelphia, Dallas and Austin

NEW YORK–Ohi, the next-generation instant commerce platform that enables brands to meet their customers’ expectations of superfast delivery in under two hours, today announced that it has expanded into four new markets: Seattle, Philadelphia, Dallas and Austin. The company has identified significant demand for ultrafast, hyperlocal delivery of its brand partners’ products in these cities and has grown its network of micro-fulfillment centers to offer quick, convenient delivery options to customers in these areas.

“We’re committed to helping power our brand partners’ growth by providing an excellent, on-brand instant commerce experience that includes quick and convenient delivery options,” said Ben Jones, Founder and CEO of Ohi. “To help our partners reach and convert new customers, and drive loyalty and engagement among their existing customers, we’ve expanded our instant commerce platform into four new markets where our technology has identified exceptional demand for instant commerce.”

With its recent expansion, Ohi now offers instant commerce services in 12 major US metro areas. The company’s inventory and order management platform provides SKU-level demand intelligence that allows its brand partners to optimally position inventory closer to their end customers. Ohi is committed to providing carbon-neutral delivery and its micro-fulfillment centers ensure that e-commerce orders travel only a short distance to arrive at consumers’ doorsteps. Ohi further minimizes its carbon footprint by using reusable, sustainable packaging and bike, e-bike, scooter and foot couriers whenever possible. The company also offers a carbon-neutral e-commerce fulfillment option to its merchant partners and their customers.

“Ohi’s asset-light platform enables us to expand into new markets with minimal overhead costs,” added Jones. “This is just the start of our aggressive expansion strategy that will enable us to provide an instant-commerce experience that covers close to 45% of an e-commerce company’s overall demand by the end of the second quarter.”

Ohi’s instant commerce platform allows brands to offer best-in-class post-purchase experiences while retaining complete control of their brand story, data and customer relationships. For more information, visit Ohi.com.

About Ohi

Ohi is the leading instant commerce solution for direct-to-consumer and enterprise brands looking to grow their business by enabling powerful post-purchase experiences. Leveraging its proprietary, data-driven inventory management technology and robust micro-warehouse platform to forward position inventory within city centers, Ohi enables brands to offer a premium, environmentally responsible, instant or scheduled delivery experience to their customers.

Contacts

MEDIA:
Michael McMullan/Danielle Poggi
Berns Communications Group
mmcmullan@bcg-pr.com/dpoggi@bcg-pr.com

Oh, Hi Dallas 

MFC Announcement

We’re happy to announce that two-hour, same-day, and next-day delivery is now live in Dallas.

The home of America’s team, rodeos, and famous Texas BBQ is now a member of the Ohi instant commerce family!

If you have any questions or would like more information, please reach out to your account manager or contact us here.

Oh, Hi Seattle

Seattle MFC Announcement

We’re happy to announce that two-hour, same-day, and next-day delivery is now live in Seattle.

The home of grunge, coffee culture, and the famous gum wall is now a member of the Ohi instant commerce family!

If you have any questions or would like more information, please reach out to your account manager or contact us here.

Ohi Achieves SOC 2 Compliance to Ensure Protection of Customer Data

soc compliance

Ohi has achieved SOC 2 compliance for trust service principles such as security, availability, and confidentiality.

Ohi, the next-generation instant commerce platform, has achieved SOC 2 Type 1 compliance as a result of fortifying its data security posture. 

The company’s focus has always been on providing our clients with maximum support, and part of that commitment is ensuring their data is handled responsibly. Continuing our commitment, Ohi has achieved SOC 2 Type 1 compliance as an additional step to safeguard our clients’ data.

Ohi levels up on data security, achieves SOC 2 compliance.

Aligning with Ohi’s security-first culture, the Ohi platform is built on a secure foundation. Our platform runs on AWS, which provides a firewall and perimeter security. Firewall settings are checked every quarter to guarantee that they meet the platform’s requirements. In addition, we have security and compliance automation tools like Drata in place to ensure data protection.

The SOC 2 compliance certification is a voluntary measure that demonstrates Ohi’s ongoing commitment to ensuring the highest data privacy standards. 

What does it mean to be SOC 2-compliant?

Being SOC 2-compliant means that a trusted and independent auditor executed an in-depth review of Ohi’s internal operations and security protocols based on standards and guidelines set by the American Institute of Certified Public Accountants (AICPA).

The certification implies that Ohi has effective controls to mitigate any risks concerning security, availability, confidentiality, or privacy in a methodic and comprehensive way. 

The AICPA auditors assess how compliant a company’s security systems and processes are with the below-mentioned trust principles. 

  1. Security: This principle checks that the company has the ability to protect client data throughout its collection, usage, processing, transmission, or storage. It also signals that the company has safety controls in place to prevent unauthorized access to system resources, system abuse, data breaches and theft, software misuse, and incorrect information manipulation or disclosure.
  2. Availability: Whether the customers/clients can access the system as per the agreed terms of use and service or not? This principle checks that the system is resilient against cyber threats and has safety protocols against power outages, hardware failures, or other inconvenient occurrences that may affect the system’s availability.
  3. Confidentiality: This principle implies that the company can protect information that is deemed confidential (from its initial collection). 

How can I find more details about Ohi’s SOC 2 Report?

Whether you are an existing Ohi client or are considering doing business with Ohi, you can request our SOC 2 audit report by contacting us.

[class^="wpforms-"]
[class^="wpforms-"]