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FREE Playbook: 10 “Post-Purchase” Plays to Maximize E-Commerce Profitability & Customer Retention

DOWNLOAD FREE Existing customers are 9x more likely to purchase than first-time customers, according to the Adobe Digital Index.  The aforementioned insight has huge performance implications for brands that invest in customer retention. But how do you get a customer to shop with your brand again?  One way that is often overlooked is optimizing the […]

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Oh, Hi Florida

We’re excited to announce that two-hour, same-day, and next-day delivery are now live in Florida. Ohi’s latest expansion initiative brings instant delivery (next-day or faster service) to the majority of residents in the Sunshine State! If you have any questions or would like assistance enabling instant delivery for your Florida customers, please reach out to your assigned Ohi […]

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Checklist: How to Create the Ultimate E-Commerce “Post-Purchase Experience”

Increasing retention rates by just 5% can increase profits more than 25% in some markets. (source: Frederick Reichheld of Bain & Company)

In e-commerce, optimizing the “post-purchase experience” – or what happens after checkout – is critical to turning first-time customers to repeat buyers, growing order frequency and AOV, and subsequently reducing operating costs.

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Ohi Partners with Recharge to Offer Faster and More Flexible Subscription Delivery

New York, NY, and Santa Monica, CA (June 9, 2022) – Ohi, the next-generation instant commerce platform that enables brands to meet their customers’ expectations of superfast delivery in under two hours, today announced that it has partnered with Recharge, the leader in subscription e-commerce, to offer faster and more flexible subscription deliveries. The integration […]

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A Straightforward Guide to E-commerce Order Fulfillment

Next-day and same-day delivery-once an option that e-commerce stores could choose to offer -is now an expectation in online shopping rather than the exception. Fast delivery is no longer enough, today’s online shoppers now want instant delivery. 70% of e-commerce customers say convenience is one of their top reasons for shopping online. 41% of customers are willing to pay for same-day delivery.  

It follows that a key to any successful e-commerce business is fast and efficient e-commerce order fulfillment services.

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